Archive for October, 2009

Putting customer data first…

My next big project: Systematic communications strategy. We need to talk to all our customers at each stage of their relationship with us. We need to promote ourselves to different customer segments accordingly. We want to know how we are doing, what they think of us, so it must feed this information back to us for (more…)

New Google Analytics

Well the beast is now live – much work has gone into refreshing our corporate website into something that is much more useable, accessible and modern with information that can be easily found and digested – take a (more…)