My next big project: Systematic communications strategy. We need to talk to all our customers at each stage of their relationship with us. We need to promote ourselves to different customer segments accordingly. We want to know how we are doing, what they think of us, so it must feed this information back to us for ..read more »

Now This, I would like to know! By moving items which do not start orders to higher trafficked pages, sales, it is said, will improve. It would also be great to know where we could sign post the checkout more clearly, or on which products we should be focusing more on sign posting related products that customers might like too….