Author: Oliver Jobson

  • Guide: Converting MP4 to WMV video files on a Mac (for free)

    The free and quick way to convert MP4 to WMV (or MP4 to WMV) video files on a mac ffmpeg will be your friend here. It’s a command line tool, but don’t be scared – just follow these steps: Install Macports by downloading the OS X Package Install file and following the instructions from the…

  • Fix: Windows iTunes Audio Config error: no sound-card, Server

    TLDR – no sound card on my windows 10 media server stops iTunes loading properly with windows because of an error message. Here, I show how installing a simple virtual sound card/device gets around this problem. The problem: I run a virtualised, ‘headless’ server environment at home. Because it is headless there is no local…

  • Unequipped for content marketing

    ‘Content is the most important thing Marketeers can do, and yet we are unequipped to take it from a skills and sourcing level.’

  • Service provisioning woes…

    “Hi, I ordered the new, premium router and I think I’ve received the normal one?” “Ok I’ll just check for you…” (Not sure how he was going to check what I’m holding in my hand… “Ok sir, I’ve had a look and you’ve definitely been sent the correct router.” “Have I?” “Yes.” “I don’t think…

  • Barclaycard Customer Service: room for improvement?

    I lost my Barclaycard. Embed from Getty Images I’m typically not a forgetful person and I don’t loose things. Ever. Well, almost. But for some reason in the last year I’ve had a complete mare with my Barclaycard. Before this year, I’d only ever lost a couple of cards in my whole 32 years. In…

  • Shortcut: how to zoom in and out in Excel, Word 2016 for Mac

    Shortcut: how to zoom in and out in Excel, Word 2016 for Mac

    I used to be able to quickly zoom in and out in Excel 2012 for mac. I think I created a custom keyboard shortcut to do this in the old version of excel by using the ‘cmd’ and ‘+’/’-‘ keys ( setup in the OS X Keyboard preference panel), but after upgrading to Office 2016 this…

  • How to: VNC to Ubuntu from Mac client over SSH Tunnel

    How to: VNC to Ubuntu from Mac client over SSH Tunnel

    I’ve configured VNC for ubuntu on a couple of occasions and it’s always taken me far longer than necessary. This time, after having a server compromised recently I wanted a more secure way of connecting to VNC from remote locations so here I will also explain how to setup an SSH tunnel for the VNC…

  • Pure360 salesforce integration

    I haven’t blogged much recently but I thought I’d try and collect some information for other users in order to try and start a discussion.. as a salesforce admin I have been looking in recent months to integrate our email marketing platform (currently Pure360, but I’m open to better ideas) with

  • OS X Mavericks & Vodafone Mobile Connect k3565 rev. 2

    After updating my mac to mavericks I had an issue with my Vodafone mobile connect K3565 (rev.2) usb dongle not working. It wasn’t straight forward to get it up and running either, so I thought I’d share. I ran the uninstaller and installed the latest version of the software which *should* support the K3565 –…